Users are Continuing to Receive Trial Licenses after Starting our License Server

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Hi @jstrong, hm, I got a report earlier today about a similar-sounding issue.

Can you confirm whether this works for you:

  1. Launch Maya
  2. Load Ragdoll
  3. Make a cube
  4. Assign to it
  5. Record it, past 100 frames

This should work, without being limited by 100 frames, is that the case?

If so, save that scene. And open it. Are you seeing a popup/balloon appear, mentioning something about downgrading your licence to Personal/Trial?

If so, you might have gotten stung by this bug.

There is a link to a downloadable version with a fix in that link, and every newer version since will have had this patched up as well.

Let me know.

Edit: Does your licence server acknowledge the leasing of licences? Can you tell whether it’s responsive at all? It should say something along the lines of…

PS C:\Users\konst\Downloads\TurboFloat-Server-Windows> .\TurboFloatServer.exe -x
2022-06-15, 18:31:48 <notification>: Auto-detected 8 CPU cores; creating a thread pool that large.
Floating license server for Ragdoll Dynamics (TFS v4.4.4.0)
2022-06-15, 18:31:56 <notification>: New connection from IP: ::1
2022-06-15, 18:31:56 <notification>: New lease assigned (konst, 1, IP=::1, PID=24744). Expires: 2022-06-15 17:32:26 (in UTC). Used / Total leases: 1 / 1