Can't record over 100 frames, even though i paid for the liscense

im having a issue where the recording only simulated 100 frames, I saw that i can change that in the preferences but it still doesn’t record more than 100 frames.

Hi @Cwutter, sorry to hear you are struggling. The Ragdoll Personal licence is limited to 100 frames, all other licences have no such limit.

See https://ragdolldynamics.com/pricing-nc

Which licence did you purchase?

I’ve purchased the 99$ option for individual

Edited: I went back to see the features and its says record up to 100 frames. I find it Unfair that I paid 100$ just to be limited at 100 frames even for recreational use, I feel like I’m lured into the more expensive option just to record more than 100 frames. I might as well Demand a refund since this is a license that I payed for this addon. I’m sorry, but I can’t work with paying for something I don’t get to use much.

Hey @Cwutter , really sorry to heard that. We have no intention to trick anyone!

If a lifetime Freelancer licence does not work for you either, we do have 14-Day money back guarantee. So please feel free to sent us an email via the email address that you used to purchase the licence if you wish a refund.